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I couldn't get my car out of the garage
on a holiday weekend due to a broke
spring on the garage door. Kirk came
quickly on the holiday and fixed the
garage door. Saved the rest of the day!
Recommended a much
needed service. He even put a handle
on the door without a charge. He was
very friendly and knowledgeable.
Deserves 10 stars!
The spring on my garage door just broke this morning,12/20/17. Made a few calls to other garage door companies and left messages. Did a Google search of Garage Door Service and Kirk's company came up, Garage Door Service of Sacramento. Read his reviews and gave him a call. I was surprised that I got a person on the line. I explained my situation and he was at my door in the half hour that he told me. While replacing the springs he noticed that the drive belt was sagging and recommended adjustments to the opener and service to the garage door which I took him up on. Upon completion of his work he made sure all was working as expected. As indicated by previous customers he'd ask several questions to assess the situation and provide solutions to consider. He is punctual, his work is excellent, and his customer service is super! I would recommend Kirk for any of your garage door needs.
I called Garage Door Service of Sacramento to come out to my house and repair my garage door and install two springs. I've owned my home for 20 years and my garage door has never worked better than after this service. These days it's very difficult to find someone with integrity and provide exceptional customer service. The installation and repair was done amazingly quick. I feel very confident about the quality of the repair and work done. I give 5-star rating for professionalism, service, and quality work.
On 10/26/2017 I made phone calls to a half a dozen garage door service professionals in the Sacramento area hoping to find someone who can come out quickly to help me with my emergency situation. It was a Thursday early morning about 6:30/ 7:30 AM, I left messages describing my situation and that I needed help as soon as possible. Of all the calls I made Kirk was the first to call me back. He also asked critical questions and offered possible solutions as we spoke over the phone.
When he arrived, he was on time if not a couple minutes early. I was impressed, it was like YAY! HELP HAS ARRIVED! Kirk looked at the problem with the garage door and offered to fix it quickly and so I won't burn up my whole day being out of work. I was very grateful for the options but decided to go with a brand new garage door since what I had was over 30 years old and may be ready to retire. So Kirk did an absolutely amazing job installing my new garage door. I still smile when I see how beautiful it looks. I highly recommend Kirk to anyone who needs work on their garage door whether new or fixing existing.
Thank you and keep up your good work Kirk!
I'm a Realtor and my listing was in desperate need for a new garage door. I called Kirk and he installed the garage door quickly and perfectly. I would highly recommend him for anyone who is seeking garage door services.
My door works perfectly now thanks to Kirks expert knowledge. My door needed Viagra so it would go up... Taking time to analyze the lift problem revealed a number of issues I would have never known. Having Kirk explain the alignment problem as well as the spring tightening and lubrication of all the key components made my door elevate just like new!
Thanks for your trouble shooting and fast service, your my go to guy from now on!
I could not have had a better experience replacing my old garage door. Kirk answered his phone, gave some good advice, showed up on time and provided a fair estimate. The installation was flawless and completed in a timely fashion. I wish every company I deal with was as efficient as Garage Door Service of Sacramento. Highly recommended!
Kirk was very knowledgeable and professional. He came on time and did a great job replacing springs on my garage door. He also did some maintenance on the door. He recommended maintenance once a year. The price for all this was very reasonable. I would highly recommend Kirk.
Kirk responded quickly when we needed and fixed our garage door very well. He was very professional and clear explaining what was needed and the work that he performed
Our Garage opener broke last night after work and we needed a fix ASAP around 5pm. Well, we called Kirk, he provided a free estimate over the phone, and was over and fixing it shortly. He fixed it the same night and provided some information on how to take care of your garage door and opener properly. He really knows his stuff and is the garage expert in town. Thanks again Kirk!